About dual recording

2021-08-03Last updated

Dual recording is the process of recording and storing recorded videos in the cloud and on an SD card of supported devices simultaneously.

Important: Dual recording is enabled by default (and cannot be turned off) for all end user accounts when new Axis cameras are enrolled that have SD cards in the ready state.

Benefits of dual recording

The default setting ensures that when video recordings are stored in the cloud, a copy is also recorded on the SD card. This is a useful benefit for customers with unstable network connections who want to ensure there is always a backup copy of their videos on the SD card for time periods when their video could not be uploaded to the cloud because of network issues. The cloud storage can also provide redundancy for when the SD card becomes full.

Note: If you do not want dual recording, contact SmartOffice™ support to disable this function for your account.