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Getting started
Firewall settings
The ports must be open and redirected for firewall and network address translation purposes.

Preface
Getting started
- What is SmartOffice™?
  SmartOffice™ is a cloud-based video monitoring system that makes the adoption of network video security solutions easy. With SmartOffice™, you can connect to your business wherever you go. Using the Microsoft Windows Azure cloud-computing platform, SmartOffice™ eliminates the need for on-site servers. As a result, installation time is reduced and you can begin monitoring your premises quickly.
- SmartOffice™ accounts
  A SmartOffice™ account is a collection of user-related and geographical information for a given company in a given location, and the arrangement with which that company can use the services offered by SmartOffice™. There are two types of accounts: integrator accounts and client accounts.
- About usernames
  A username is an access credential that is comprised of a valid email address from one of the supported identity providers. A username can be registered to multiple SmartOffice™ accounts (multi-account username), and must be activated by the user only once before logging on to any of the accounts that the username is registered to.
- Firewall settings
  The ports must be open and redirected for firewall and network address translation purposes.
- Logging on to the SmartOffice™ integrator portal
  After you have activated your user account through the activation link, you can log on to your SmartOffice™ portal to create and manage your clients and integrators.
- Logging off from SmartOffice™
  To exit from SmartOffice™, you can log off and then choose to go back to the homepage or sign out of your user account.
- Homepage overview
  The homepage is your starting point for all of your client and integrator needs. You can access the homepage from any page in SmartOffice™.
- Changing your personal preferences
  To change the language of the user interface or enable camera-related notifications, you can change your personal preferences once your SmartOffice™ account is active.
Release notes
Integrators
Client accounts
Video units
Network attached storage
Basic monitoring
Bookmarks
Video export
Video recording
Health monitoring
Account management
Additional resources
Glossary

Firewall settings

2022-01-27

The ports must be open and redirected for firewall and network address translation purposes.

The following diagram illustrates the ports that you must open for each application.

Diagram of ports to open for each application


Legend
Encrypted video stream (TCP)
Encrypted communication 128-256 bit SSL or TLS (RSA or AES) and password authentication

Ports used by web client

The following table lists the ports that you must open for outbound traffic, so that the web client can connect to SmartOffice™.


Outbound	Port usage
TCP 80, 443	Portal page
TCP 943	Security validation port
TCP 4530	Video streaming port

Ports used by mobile apps (iOS and Android)

The following table lists the ports that you must open for outbound traffic, so that your mobile devices can connect to SmartOffice™.


Outbound	Port usage
TCP 443, 5223	iOS push notifications
TCP 5228, 5229, 5230	Android push notifications
TCP 18100	Control commands
TCP 18101 - 19101 (inclusive)	Video streaming port

Ports used by video units

The following table lists the ports that you must open for outbound traffic, so that your video unit can connect to SmartOffice™.


Video unit	Outbound	Port usage	Destination IP
Axis	TCP 80, 443, 8080, 8081	HTTP communication Axis dispatch servers	87.237.215.80 124.35.144.186 195.60.68.120 195.60.68.121 206.71.169.189
Axis	TCP 21001 - 21050 (inclusive)	Camera video streaming