Logging on to the SmartOffice™ integrator portal

2019-08-13Last updated

After you have activated your user account through the activation link, you can log on to your SmartOffice™ portal to create and manage your clients and integrators.

Before you begin

Make sure that you have done the following:
  • Enabled cookies and JavaScript in the web browser that you are using
  • Activated your SmartOffice™ account by clicking on the activation link in your email
  • If using Internet Explorer, disable Compatibility View mode with SmartOffice™. In Internet Explorer, click Tools > Compatibility View settings and make sure that SmartOffice™ is not a listed website.

Procedure

  1. Open the default ports.
  2. Using your web browser, select one of the following:
    • manage.smartoffice.comcast.com:

      Use the Comcast Enterprise log on if you are a Comcast employee and you use Active Directory (AD) login authentication.

    • app.smartoffice.comcast.com: Use the Comcast Business log on if you are a Comcast employee and you do not use Active Directory (AD) login authentication.
  3. On the SmartOffice™ logon page, click on a user account.
    You are redirected to your user account’s Sign-in page.
    Note: A valid user account from a supported identity provider is required whenever accessing SmartOffice™.
  4. Sign in to your user account.
    If the Windows Azure Access Control Service (ACS) page is displayed. Select Remember this approval and then click Allow.
Your SmartOffice™ home page is displayed and you are ready to use SmartOffice™.

Example

Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.